Learn how your organization should strategically approach a customer service culture – that every single team member supports. Develop an active plan using input from your customers and business team to achieve the top service levels in your industry.
Learn how to build strong customer loyalty and customer satisfaction by using a powerful ‘Service Opportunity Analysis’. The course covers how your organization should strategically approach creating a customer service culture – that every single team member supports. You will develop an active plan using input from your customers and business team to achieve the top service levels in your industry.
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