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Virtual Workshops

Short industry and time relevant courses to help the Supply Chain Practitioners do business in an ever changing global climate.

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Workshop Delivery Options

Workshops are delivered as scheduled virtual classes with a subject matter expert, or are offered as on-demand courses that can be completed immediately. CIFFA can also provide your business with customized training on any of the topics listed here.

Virtual Industry Workshops

Skill Level: Novice, Intermediate, Advanced
Time: 2-4 hours
Outcome: Industry knowledge

Marine Bills of Lading

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This workshop provides an overview of the role, types and functions of the marine bill of lading, describes the endorsement and distribution processes of the bill of lading and the risks related to export and import shipments.   
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Essentials of Exporting

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This workshop provides an overview of the regulations, procedures, and documentary and data requirements governing exports from Canada.
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Letters of Credit

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This workshop clarifies the terminology, parties and procedures involved in a successful execution of a letter of credit transaction. This course is available online and starts at anytime.
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The Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)

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This workshop provides an overview of the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP, or TPP11 to some) and the main provisions relating to trade in goods, Canada's current trade with the countries involved and key dates.
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Canada-European Union: The Comprehensive Economic and Trade Agreement (CETA)

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This workshop introduces participants to the contents of CETA Articles with Canada’s second largest trading partner block, the European Union. Gain greater understanding of the value-added tax (VAT) system, CETA’s applicable rules of origin, and more.
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Incoterms® 2020

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This workshop explains the transfer of risk and costs for each Incoterm rule contained in the latest version of Incoterms® 2020, and clarifies the changes as compared to Incoterms® 2010. This course is available online and starts at anytime.
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Canada-United States-Mexico Agreement (CUSMA)

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The Canada-United States-Mexico Agreement (CUSMA) took effect on July 1, 2020, replacing the 26-year-old NAFTA agreement, preserving the key elements of this trading relationship, while incorporating new and updated provisions that address 21st-century trade issues. Are you up to date?
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Cargo Insurance

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This workshop provides an overview of the terminology, documents, principles and types of cargo insurance coverage available.
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Protecting Your Business with CIFFA STCs

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This workshop highlights the important issues of forwarder liability and how to manage it in a rapidly changing market.
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Transborder: Shipping to the USA

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This workshop provides an overview of the transborder trade between Canada and the USA, with a focus on documentary and regulatory requirements.

Business Ethics for the Global Logistics Professional

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Meet the challenges of a diverse workplace where shared and understood company ethics can improve the company-employee relationship and a company’s reputation. Ethical principles influence leaders to make sound decisions. Being able to refer to ethical principles allows employees to increase their productivity and overall morale, resulting in significant benefits to a business. This course is fully online, can be taken at anytime and is a mandatory requirement of the CIFFA Professional Freight Forwarder Designation.


Do I require any additional software to access the workshops?

Our workshops are delivered using Zoom. You will be prompted to download the program when you click the link. CIFFA recommends setting it up with your company’s IT department before the day of the workshop. In addition, it is recommended that headphones are used for the best audio experience.

If I registered for a workshop, does this mean my colleague can attend in my place?

No. Registrations are linked to an individual user. Due to high demand and limited space, CIFFA asks all participants to register those who wish to attend the workshop. Full names are required to access the room, and if there is another name on the registration, access will be denied.

What time zone does the time reflected on the course page refer to?

Unless otherwise stated, all CIFFA workshops are scheduled in Eastern Standard Time.

Does CIFFA provide proof of participation?

No, CIFFA does not provide proof of participation. However, if you email us we may be able to assist you based on what you require.

Is the presentation provided on completion of the workshop?

No, the presentation is not provided to participants. CIFFA provides job aides that summarize key points of individual workshops. Additional handouts of relevant documents or references are provided on a course by course basis.

What people say

I just want to thank CIFFA for all workshops they provided to us as freight forwarders which helps and prepare us to be ready for the Import-Export changes in the industry like CUSMA Agreement, Essentials of Exporting and CERS system and I encourage most of us to participate.
James Kpalem
Senior Credit Associate - UPS Supply Chain Solutions
CIFFA’s workshops are key in our industry. By taking them, I am more knowledgeable and conscious of the importance of small details that make the difference to better perform in our job. For instance, now I can identify the different types of customers and how to better respond to their inquiries.
Georgina Perez
In a dynamic industry such as logistics, acquiring knowledge to better perform and keep up with industry trends and regulations is a must. This is why I have enjoyed the informative workshops provided by CIFFA; where I have found the information relevant and applicable to my day to day activities.
Paola Suarez
Operations Manager

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